All returns will require pre-authorization. Please contact DOORWARE Customer Service at info@doorware.ca Terms and conditions apply. Returns will only be accepted for products shipped within 180 days of invoice date.

Returns are accepted from the DOORWARE dealer who originally purchased the product that is being returned. Any refund or credit would only be made to the original purchaser.

All returned goods are subject to a minimum 25% restocking fee.

Returns for reasons other than a DOORWARE factory or processing error will be subject to
review and to a restocking fee to be determined with a return freight charge of the shipping cost.

Should you have any questions, please contact us below