Effective Date: April 9 2025

At Doorware.ca, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise engage with us. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order
• Sign up for our newsletter
• Contact us for support or inquiries
• Create an account (if applicable)

The information we collect may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party providers)
• Purchase history

We also collect non-personal information such as:

• Browser type
• IP address
• Device information
• Pages visited on our site

2. How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate with you about your order status and customer support

Send you updates, promotions, and news (you can opt-out at any time)

Improve our website, products, and services

Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with trusted third parties when necessary to:

Process payments

Fulfill and deliver orders

Provide customer support

Comply with applicable laws and regulations

Our third-party providers are required to maintain the confidentiality and security of your information.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

All payment transactions are processed through secure payment gateways, and we do not store your payment details on our servers.

5. Your Rights and Choices

You have the right to:

Access and correct your personal information

Request deletion of your personal information (subject to legal and contractual obligations)

Opt-out of marketing communications

To exercise any of these rights, please contact us at info@doorware.ca.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns.

You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised policy will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Doorware.ca

Email: info@doorware.ca